Technical Program Manager - System Behavior Analysis

In this role, you will: • Drive triage accuracy and routing. Run the triage reviews that get defects, high-severity live-service issues and safety-critical events accurately classified and routed to the downstream teams that act on them. • Measure and improve triage health. Track throughput, misclassification, latency, backlog aging, automation coverage and regulatory-reportable issues, and use them to flag risks early and give leadership decision-ready updates. • Program-manage triage tooling and automation. Bring requirements to the dedicated tools and automation team, help sequence…